Delivery Option

They are 2 following options for delivery

1. Delivery by our shop Van

2. Local Pick Up

1.Delivery by Our Shop Van

Our own shop van will deliver customers ordered item. Shop van can carry frozen / refrigerate items.

– Delivery Area

We deliver to the main Brisbane suburb areas. Please download the following delivery timetable and check our delivery area and delivery date.

Download delivery time table here

* Please select pickup options if your area is not supported.
* There is no delivery service on public holidays, Saturdays and Sundays.
* We deliver your order within the scheduled delivery times.
* The delivery can only be made within the days and times on the table.
* We cannot accept specify the time of delivery.

– Delivery Fees

Total Delivery Fees
Over $150 FREE
Under $150 $15
Re-Delivery Fees $15

– Re-schdule Your Delivery

* Free reschedule your delivery if the item is not process for delivery. Please contact us one day before your delivery date.
* Re-delivery fees $15 will apply if we will not be able to complete the delivery due to the receiver not being at home to receive their items.
* Re-delivery will be arrange after re-delivery fees as been paid online.
* Schedule of the re-delivery will be according to the delivery time table.
* Free pickup is available.

Contact for Re-Schedule for Delivery or Pick UP

Japan Express


2.Local Pick Up

Pick up is available from JFC Brisbane. Pickup is normally ready around 12pm on your pickup scheduled date. Please come to pickup after 12pm.

Please pick up your order within 1 week of your order confirmation otherwise it gets canceled. We are closed on weekends and Public Holidays.

JFC Brisbane – Mon-Fri(10:00am – 4:00pm)
Tel: 0466-544-839 (Japan Express)
Saturday/Sunday/Public Holidays: Closed
29A Brickworks Place Rochedale QLD 4123

* JFC Brisbane is Just a pickup point. Please do not contact JFC Perth for any inquiry including Orders, Delivery, Pickup, and any kind of issues. Please contact Japan Express on 0466-544-839 if you need any helps.